unable to upload picture to profile

unable to upload picture to profileLightbyGrace2014-01-18T19:27:05+00:00

Viewing 5 posts - 1 through 5 (of 5 total)

Author

Posts
LightbyGrace
Participant

January 18, 2014 at 7:27 pm

Post count: 70

#2590

I have gotten my picture down to below 50 KB but I am still unable to post it to my profile. I still get the error message that says the photo is too big….Anyone else having this issue?

Robert Scanlon (Webmaster)
Forum Owner

January 19, 2014 at 2:03 am

Post count: 266

#10749

Hello LightbyGrace – I’m sorry that you are having technical issues!

Let me confirm – is your photo also under 100px x 100px (max dimension for any side) AND under 50kb?

At the moment, that is how parameters are set.

Let me know and I will troubleshoot!

Robert

LightbyGrace
Participant

January 19, 2014 at 2:39 pm

Post count: 70

#10750

I will check…I was focused on the 50 KB since that was the error message I was receiving…THANKS!

LightbyGrace
Participant

January 19, 2014 at 2:46 pm

Post count: 70

#10751

Fixed! Thank you. 🙂

Robert Scanlon (Webmaster)
Forum Owner

January 19, 2014 at 11:58 pm

Post count: 266

#10752

Excellent!

I’ll have to look at those warning messages – it should say max 100px, but it sounds like it did not!
Author

Posts

Viewing 5 posts - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.

Title